National or international shipment:
National or international shipment :
Packages are usually shipped within 2 to 4 days After receipt of payment via La Poste or Mondial Relais.
Regardless of the delivery method chosen, we send you a link to Track your package online on your personal account or by contacting us.
Shipping costs include preparation and packaging costs as well as shipping costs. The preparation fee is fixed, while the shipping costs vary depending on the total weight of the package. (international).
We recomend that you group all your items into a single order; We cannot combine two orders placed separately and shipping charges Apply to each of them. In so far as you have forgotten an item and already made the payment, do not hesitate to contact us quickly to include the new item without incurring additional shipping costs; a payment link will be sent to you by telephone message.
Possibility to make a payment in several times to do so contact us at: email@example.com
For an international shipment, contact us beforehand, you could benefit from the refund of VAT depending on the country of delivery
Aktos Equipement will pay particular attention to the quality of the packaging as well as to its discretion.
for further information: firstname.lastname@example.org or 06.63.96.95.50.
Return and After-sales service:
You benefit from a legal withdrawal period of 15 working days for one or more items that would not satisfy you, resulting from a defect in the product or to make an exchange.
• Your item does not suit you:
Return it to Aktos Equipment – 4 impasse Naudy – 31190 Auterive. (clean return in its original packaging and labels)
Upon receipt we will refund your purchase.
• Your item has a defect:
Contact us at: email@example.com to detail the defect encountered (a photo of the product with its defect would be a plus).
We will send you a return slip to avoid shipping costs.
Upon receipt we will proceed to its replacement and shipment (no repair) under the best and according to the availability of our suppliers.
You will be able to follow the progress of your After-sales service on your personal account.
(clean return in its original packaging and labels).
• Exchange request:
If you wish to exchange your product for another, return it to us at: Aktos Equipement – 4 impasse Naudy – 31190 Auterive in its original package with its labels specifying the desired item; the shipping costs will be at your expense.
Upon receipt we will proceed to the exchange under the best delays and according to the availability of our suppliers, the shipping costs will be at our expense.
In the event of a price difference in your favour, we will refund the difference.
In case of price difference in our favor, we will send you a link to settle the difference and proceed with the shipment.
IMPORTANT: Aktos Equipement reserves the right of treatment in case of return of dirty item, damaged by your fact, without packaging and label Origins